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Forum Discussion
Changing hard drives deletes files in Dropbox
Another user modified and added some files on Dropbox for Business. My laptop syncs to that Dropbox share.
After the above changes and additions (which should have been synced to my laptop), I...
If there is a Dropbox drive installed make sure you only connect to it via the app and after an install.
That way it creates a new database when it happens. Dont try and change directories etc. or it'll get confused and use what it sees on the machine as most up to date. It usually compares both, but, as the computer is doing stuff 'most recent' its obv viewed that as master.
Mark
Super User II
Super User IIDropbox isnt designed to work like that - it isn't intended that you 'just swap hard drives'. Dropbox isn't intended, or designed, actually to even be installed on external drives. It is intended to replace them.
So when you have connected a different drive Dropbox has used the local database on that hard drive and viewed that as the most recent version of files and thus replicated that drives data across Dropbox.
You may be able to roll it back at www.dropbox.com/events
Hi Mark, thanks for the reply. It is not an external drive, just the second drive (D:) in the laptop. Why would it view the local database as the master, and not what is actually in the cloud?
We did find the files to restore them, just concerned that it may happen again if a hard drive is replaced in the future.
- Mark
If there is a Dropbox drive installed make sure you only connect to it via the app and after an install.
That way it creates a new database when it happens. Dont try and change directories etc. or it'll get confused and use what it sees on the machine as most up to date. It usually compares both, but, as the computer is doing stuff 'most recent' its obv viewed that as master.
Great, thanks for the insight, much appreciated.
