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Explorer | Level 3

14 days ago

All of my folders have disappeared after joining a Dropbox team.

I just clink link join a team then i click NO when system ask “Do you have any file the 5TB admin shouldn’t access” then i check back all my folder disappear

Super User II

14 days ago

Sounds like you havent actually joined a shared folder but instead agreed to move your data in to a Teams (Business) account.

Contact the Admin of the account for help.

They need to REMOVE (note not delete!!) you from the Team: https://help.dropbox.com/account-access/delete-member

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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I just clink link join a team then i click NO when system ask “Do you have any file the 5TB admin shouldn’t access” then i check back all my folder disappear

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I just clink link join a team then i click NO when system ask “Do you have any file the 5TB admin shouldn’t access” then i check back all my folder disappear

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Sounds like you havent actually joined a shared folder but instead agreed to move your data in to a Teams (Business) account.

Contact the Admin of the account for help.

They need to REMOVE (note not delete!!) you from the Team: https://help.dropbox.com/account-access/delete-member

","body@stringLength":"449","rawBody":"

Sounds like you havent actually joined a shared folder but instead agreed to move your data in to a Teams (Business) account.

Contact the Admin of the account for help.

They need to REMOVE (note not delete!!) you from the Team: https://help.dropbox.com/account-access/delete-member

","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-23T12:30:14.177-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:827643_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":43},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743510215494":{"__typename":"CachedAsset","id":"theme:customTheme1-1743510215494","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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