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Forum Discussion
Video files aren't previewing normally when downloaded
Someone shared a folder with me that contains 7 AVI files, each of which are about 4gb. The videos play correctly in the web version of Dropbox but each one will not play further than around the half...
Hi keatonviavattine, thanks for bringing this to our attention.
Since the video appears normally on the Dropbox site, and you've also had the files synced down within the Dropbox folder, could you try using a different video player on your computer to see if this helps?
Keep me updated with any progress!
Jay
Dropbox Staff
Dropbox StaffHi keatonviavattine, thanks for bringing this to our attention.
Since the video appears normally on the Dropbox site, and you've also had the files synced down within the Dropbox folder, could you try using a different video player on your computer to see if this helps?
Keep me updated with any progress!
