You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
"To ensure security, we need to verify your identity."
When trying to open a file on Dropbox, I am encountering a login authentication named "To ensure security, we need to verify your identity."
Under what conditions does this occur?
Two types of logins occur and the macro stops.
We will send you a screenshot.
The device will be a URL device in use.No desktop application is used.
Under what conditions?
We would like to know what kind of conditions cause the problem.[Removed as per Community Guidelines]
If you’re running macros, that might be messing with how Dropbox sees the logins too, especially if it’s trying to switch between logins.
It’s kind of like when other platforms ask for KYC verification to make sure you’re legit.
I’d suggest clearing your browser cache or trying to log in from a different device. If it still doesn’t work, you might want to hit up Dropbox support.
