We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

FeFa's avatar
FeFa
New member | Level 2
2 months ago

Select quality when downloading videos

So I want to download videos from a shared file and all those videos were uploaded at 1080p and when I watch them from the browser I can change the quality to 720p and 480p, however when I try download the videos, they only download at max quality (1080p), is there a way I can download them at 720p? 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    FeFa wrote:

    is there a way I can download them at 720p? 


    No. Files downloaded will always be the original file.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!