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Forum Discussion

Soom's avatar
Soom
New member | Level 2
2 years ago

On Chrome, every time I refresh Dropbox page, the folder tree gets obscured and folders not visible.

We are using Dropbox for work on Chrome. Every time I reload the page, the folder-tree gets obstructed by the edge of the frame. Each time I need to manually expand it. The horizontal bar doesn't help either, because it doesn't reveal the far right folder, even though it is scrolled to the maximum (see screenshot).

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Soom, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

  • KWTaylor9's avatar
    KWTaylor9
    New member | Level 2

    I have the same issue. I hope dropbox fixes this, as I'm not installing a seperate interner browser just for its use.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff

      KWTaylor9, have you tested this via an incognito window on your browser as well, and the same thing keeps happening?

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