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Forum Discussion
Nothing happens when I tap on the PDF comments on my new iPad.
Help! Here's what I've got going on.
I have a 2,500 page PDF (yes, you read that right) I need to review and put comments in to. I received this as a shared link from the original owner.
I have begun reviewing this document and entering comments while I was on my PC.
I am trying to access dropbox on my iPad. It is a new iPad pro that's about two weeks old, so everything is up-to-date and modern. I go to that shared file and see comments, however, clicking on the comments does nothing (on the iPad). Normally, it would jump to the page and the comment's highlighted text or location on the aforementioned page, however that functionality does not appear to be present for the iPad version.
Is there something I am missing, or rather, is there something that Dropbox is missing...?
again, this functionality for me is 100% necessary as this is a 2500 page document and I am probably going to enter a total of about 250 comments, and it is necessary to have the "jump-to-page" functionality.
- Nancy
Dropbox Staff
Hey goldie33, thanks for posting on our forum today.
To clarify, the highlighted comments appear properly on the Dropbox website, right?
What’s the OS version of your iPad, as well as the app version of Dropbox there?
Can you send me a screenshot of how the comments show on your iPad perhaps? If there are any comments or content you don’t want us to see, feel free to hide them of course.
Let me know when you’re ready.
