You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mauricev
4 years agoCollaborator | Level 9
No context menu
I have a relatively freshly installed Monterey system and noticed that Dropbox isn’t nor has it ever displayed its context menu items in the Finder when I right-click on some item in my Dropbox folde...
- 3 years ago
The simple fix here was to move the Dropbox folder to where the symlink points to, that is, the full path.
mauricev
Collaborator | Level 9
I can confirm that Dropbox is working inside a fresh account, so something in my Library folder is interfering with it. I see these errors in the Dropbox debug log
[1222/141720.290081:ERROR:cache_util.cc(140)] Unable to move cache folder GPUCache to old_GPUCache_000
[1222/141720.290372:ERROR:disk_cache.cc(184)] Unable to create cache
[1222/141720.290471:ERROR:shader_disk_cache.cc(622)] Shader Cache Creation failed: -2
mauricev
4 years agoCollaborator | Level 9
It turns out this is a bug. My profile is symlinked to another volume on the same disk. In that situation, the context menu won’t show up. If I test with the profile on the boot volume, it shows up just fine.
- mauricev3 years agoCollaborator | Level 9
The simple fix here was to move the Dropbox folder to where the symlink points to, that is, the full path.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!