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Forum Discussion

JK1736's avatar
JK1736
Explorer | Level 4
5 years ago

Microsoft Office unspecified Error

I purchased a new computer and downloaded Dropbox. I can open JPG and PDF but can not open Microsoft office files like excel or word. I receive a unspecified error. If I go to smart lync and download...
Desktop
Download
Error Messages
Microsoft Office
Space and storage
Sync
Third Party Integrations
  • Villiage13's avatar
    Villiage13
    5 years ago
    Issue seems solved, it’s been a couple weeks and things are running just fine. Uninstalling ad re-installing of MS Office takes literally under 3m.
JK1736's avatar
JK1736
Explorer | Level 4

Thank would be excellent. Please let me know. 

Villiage13's avatar
Villiage13
Helpful | Level 6
5 years ago
Issue seems solved, it’s been a couple weeks and things are running just fine. Uninstalling ad re-installing of MS Office takes literally under 3m.
  • DeanG's avatar
    DeanG
    New member | Level 2
    5 years ago

    Thanks for that. A de-install of office and re-install seems to have worked.

    Would be helpful if Dropbox could put this as a FAQ as it seems a lot of people have the same problem.

  • JK1736's avatar
    JK1736
    Explorer | Level 4
    5 years ago
    Yup I did the same

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