You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Kave
2 years agoHelpful | Level 5
Edit Office files on dropbox inside Microsoft Teams app
I have had this working a week ago but now it won't work at all.
I have tried PC, Mac, two different Dropbox Teams with same problem.
All web browsers on the clients can edit excel and word files residing on Dropbox.
Tried Teams native client, Teams inside Chrome and Edge, same problem.
Hi Kave, can you locate the file you need to open, and then click the "...", and then choose "Open>" that has the dropdown, and make sure you're clicking the option "Edit in Teams"?
In case you don't see that option, feel free to send me a screenshot of the options you see on your end.
- WalterDropbox Staff
Hey Kave, sorry to hear you're having issues with this.
Could you please clarify the steps you take to do this and send us a couple of screenshots so that we can have a visual too?
Also, what plan are you on at the moment? Do you see those apps under your Connected Apps tab?
Any additional information you can share is more than welcome!
- KaveHelpful | Level 5
1. Launch browser, Edge on Windows, go to dropbox.com.
2. Click on an excel file, this will open in Excel online since it is setup that way in Drobox settings, make edits, see how it is saved to file
3. Open Microsoft Teams App
4. Go To Files, Go to Other Locations, Dropbox
5. Go to same excel files as in 2. above, it will open in preview only and not edit mode
I am attaching a screenshot of number 5.
Note that this worked fine a week ago on 5 Macs and two windows PCs and two different teams with Dropbox Buisness Advanced and Miceosoft Buisness Premium licenses.
- MeganDropbox Staff
Hi Kave, can you locate the file you need to open, and then click the "...", and then choose "Open>" that has the dropdown, and make sure you're clicking the option "Edit in Teams"?
In case you don't see that option, feel free to send me a screenshot of the options you see on your end.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!