We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

AS75's avatar
AS75
Explorer | Level 4
2 years ago

Long PDFs not viewing properly

Whether on Firefox, Chrome, Safari, and making sure not to include any extensions or plug-ins, I’ve also tried to open the PDF in a New Private Window, and clearing the cache, and disabling all plug-...
Desktop
Preview
sort
  • Megan's avatar
    Megan
    2 years ago

    Hi AS75, since this looks to be closely related to the size of the PDF, I'll forward your feedback to the appropriate areas so we can improve how this works.

     

    Have a lovely weekend ahead,enjoy!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Sorry to jump in here, AS75.

 

If you open the file on our website and hover over it to bring up the black bar, where it has the zoom %, can you please click that and see if toggling between "zoom to fit" and "view actual size" makes any difference?

AS75's avatar
AS75
Explorer | Level 4
2 years ago

Hello Hannah, I just tried that. Nothing happens. The same blurriness.

 

Thanks!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!