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AS75's avatar
AS75
Explorer | Level 4
2 years ago

Long PDFs not viewing properly

Whether on Firefox, Chrome, Safari, and making sure not to include any extensions or plug-ins, I’ve also tried to open the PDF in a New Private Window, and clearing the cache, and disabling all plug-...
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  • Megan's avatar
    Megan
    2 years ago

    Hi AS75, since this looks to be closely related to the size of the PDF, I'll forward your feedback to the appropriate areas so we can improve how this works.

     

    Have a lovely weekend ahead,enjoy!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

By large, I meant that it was quite a long file 'physically', which could affect the preview on the site. 

 

If you split the PDF into individual pages, does the preview improve on the site?

  • AS75's avatar
    AS75
    Explorer | Level 4
    2 years ago

    Yes absolutely, Jay. The longer it is the blurrier it gets. Do you think that is something that could be fixed sometime soon on Dropbox?

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