You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Onalayah
2 years agoExplorer | Level 3
I'm being told I don't have permission to download.
I am participating in a group practice that I registered with through Eventbrite. The three-day course included downloadable material. The links were on the Eventbrite webpage, and they took me to Dropbox, where I can see and playback the material. But despite being logged into my account, I kept getting an error code telling me I did not have permission to download.
The event coordinator does not know why that was, so I thought it might be on my end.
Does anyone know why this might happen?
Basically if you are being told you cannot download them there isnt anything you can do - its a setting they need to change 🙂
- MarkSuper User II
Sounds like they have been shared with download permissions turned off 🙂
The owner can alter this by following https://help.dropbox.com/share/set-link-permissions
- OnalayahExplorer | Level 3
I'll check with other participants, but I understand that the files are supposed to be downloadable. I'll post back as soon as I know.
Thanks, Mark 🙏🏼
- MarkSuper User II
Basically if you are being told you cannot download them there isnt anything you can do - its a setting they need to change 🙂
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!