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Forum Discussion

Muna2024's avatar
Muna2024
Explorer | Level 3
11 months ago

I need help recovering my account of 6 years.

I need to download and save photos from 6 years

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Muna2024, welcome to our Community! 

     

    Would you be able to share some additional info with us? 

     

    Do you need to recover a deleted account, or some deleted documents? What exactly is the situation here? 

     

    Keep me posted, and we'll take it from there!

      • Muna2024's avatar
        Muna2024
        Explorer | Level 3
        Also anything to do with my number or name please these pictures have been there for years
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        How do you know its deleted Muna2024 ? Is it over a year since you last logged in? If so there is no way to recover I'm afraid. 

    • Muna2024's avatar
      Muna2024
      Explorer | Level 3
      Megan I need all my pictures which I said to your coworker
  • Muna2024's avatar
    Muna2024
    Explorer | Level 3
    Accounts no deleted cause I have files from 4 years but I can’t find any other pictures

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