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Forum Discussion
I need help recovering my account of 6 years.
I need to download and save photos from 6 years
Megan
Dropbox Staff
Dropbox StaffHey Muna2024, welcome to our Community!
Would you be able to share some additional info with us?
Do you need to recover a deleted account, or some deleted documents? What exactly is the situation here?
Keep me posted, and we'll take it from there!
Complaint
- Mark
Super User II
How do you know its deleted Muna2024 ? Is it over a year since you last logged in? If so there is no way to recover I'm afraid.
- Nope I was able to see it two weeks ago
- I only have 7 pics from 7 years ago
- Megan
Hi Muna2024, we would need some additional info.
Which platform do you check on your end? Do you check online, or using the mobile/desktop app?
Have you checked your events page? The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
