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Forum Discussion
I need help recovering my account of 6 years.
I need to download and save photos from 6 years
Megan
Dropbox Staff
Dropbox StaffHey Muna2024, welcome to our Community!
Would you be able to share some additional info with us?
Do you need to recover a deleted account, or some deleted documents? What exactly is the situation here?
Keep me posted, and we'll take it from there!
- From 8 years still on file
- Also anything to do with my number or name please these pictures have been there for years
- Complaint
- Megan I need all my pictures which I said to your coworker
- I don’t know what more I can say can you either find my pictures or not?
- Mark
Super User II
Muna2024 wrote:
I don’t know what more I can say can you either find my pictures or not?You need to answer the questions asked. Nobody can help you until you start telling people what exactly is going on.
Remember we cannot see over your shoulder OR what your screen is saying. We have no idea at all what is going on or why you have no photos as you've not given us ANYTHING to work with.
- Sorry didn’t mean to come across as rude but the link I was sent sent me to events page. If I can send you my email address I can send you the screenshot showing I only have photos from 2016
