You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Thomas_Hayes's avatar
Thomas_Hayes
New member | Level 2
5 years ago

Recover files deleted a year ago

i have some files that were accidentally deleted about a year ago. i really would like to restore them if it's still possible.

FAQ
Restore
  • Lusil's avatar
    Lusil
    5 years ago

    Hello Thomas_Hayes, thanks for posting your question on the Dropbox Community. 

     

    You can recover deleted files within a specific time period, depending on the account that you have. More specifically, you can restore deleted files within the last:
    • 30 days if you’re on a Dropbox Basic or Plus account. 
    • 180 days if you’re on a Dropbox Professional or Business accounts.

    You can find more info about this in this article. 

     

    Give us a shout if you have any other queries. Cheers!

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hello Thomas_Hayes, thanks for posting your question on the Dropbox Community. 

     

    You can recover deleted files within a specific time period, depending on the account that you have. More specifically, you can restore deleted files within the last:
    • 30 days if you’re on a Dropbox Basic or Plus account. 
    • 180 days if you’re on a Dropbox Professional or Business accounts.

    You can find more info about this in this article. 

     

    Give us a shout if you have any other queries. Cheers!

  • Thomas_Hayes's avatar
    Thomas_Hayes
    New member | Level 2
    5 years ago

    I need help restoring some files that were deleted around April 2019.  I'm more than happy to pay to have these files restored to my Dropbox.  Please help!

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hey Thomas_Hayes, I hope you're well today!

       

      I've just merged your new post to the thread that you originally posted here.

       

      If you haven't already, please check out Lusil's reply above and get back to us here if you have any further questions.

       

      Thanks!

  • jwaisem's avatar
    jwaisem
    New member | Level 2
    4 years ago

    is there any chance to restore photos that have been deleted from yesrs ago 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hey jwaisem, Happy Friday!

      I've merged your question under this thread. 

      If you haven't already done so, please read Lusil's response above and respond here if you have any additional questions.

      Enjoy your weekend! 
  • helpmepleaseffdfd's avatar
    helpmepleaseffdfd
    New member | Level 2
    4 years ago

    please guys how do i get my old files back from 2019 its not on my pc and it aint on dropbox heeelp

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hey helpmepleaseffdfd, sorry to hear about this. 

      I've just incorporated your post into the original discussion here.

      Would you mind taking a look at Lusil's response above? If you have any questions, please let me know.

      Thanks!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions