You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

KJ Herbs's avatar
KJ Herbs
Helpful | Level 6
6 months ago

I can't see my files, folders or sidebar

Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
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Web
  • BenDBX's avatar
    BenDBX
    6 months ago

    Hi Everybody,

     

    Our engineering team has implemented a fix. Please let me know if you are still unable to see any elements of Dropbox on your browser and I'll make sure that information is passed along for further investigation.

     

    Thanks,

    Ben

dboxuser_'s avatar
dboxuser_
New member | Level 2
6 months ago

I can't use dropbox on my primary computer (windows 11 / newest version of edge and chrome). The webpage either doens't load or only partially loads. Sometimes it appears to fully load and then 0.5 seconds later the page goes blank.

 

I tried another computer and it loads fine. Don't know why.


Please troubleshoot. Problem is not on my end. I have tried clearing cache, rebooting, using different browser. I do need to get it running on my primary computer son.

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