You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can't see my files, folders or sidebar
Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
Hi Everybody,
Our engineering team has implemented a fix. Please let me know if you are still unable to see any elements of Dropbox on your browser and I'll make sure that information is passed along for further investigation.
Thanks,
Ben
Megan
Dropbox Staff
Dropbox StaffHey epolito, welcome to our Community!
Is it possible that you have any plug-ins that could be affecting how your browsers work, by any chance?
Would you be able to send me a screenshot of the Dropbox page as it shows -even if blank- when the issue pops-up?
Keep me posted, and we'll take it from there!
Hi Megan thank you for your response. This morning I logged in and everything is fine. Did you do anything at your end? Or may have been some internet issue at my end? I was having the issue on all browsers including Safari on my iPad yesterday night so not a browser issue. In any case, I have saved some screenshots (attached here) of what I was getting yesterday as I also my asked my team for help but none of them was seeing this issue.
- Walter
We're glad to hear you're back up and running and thanks for the visuals too epolito
There was an issue that affected some website users yesterday but it's resolved now - this is probably why you were seeing this.
Let us know if anything else comes up!
Spoke too soon, the issue is back now 😞
Still having the same issue as well.
Walter,
I am still unable to access files to work on reports. Very frustrating as the clock is ticking...
Actually it's not resolved. When I use Chrome I can't get into anything. My screen is exactly like @epolito.
