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Forum Discussion
File not found
When I try to download my photos it comes up with “File not found” It does this on my iPhone and desktop, I’ve re-installed the app a couple of times, I’ve upgraded my account.
Any help would be greatly appreciated as I’m getting really frustrated now!
Any help would be greatly appreciated as I’m getting really frustrated now!
I feel your pain. Here's what I had to do in order to download photos to my Macbook Pro:
- Select files to download
- Click "Share Link"
- When Pop-up is displayed, press "Copy Link"
- Give Dropbox a few seconds while it generates a link.
- At the bottom of the screen you will see another pop-up that says "Preview Link" - press when available.
- Your files should all appear on screen. Then in the upper righthand of the screen select Download > Direct download
Good luck!! I hope it works for you
I feel your pain. Here's what I had to do in order to download photos to my Macbook Pro:
- Select files to download
- Click "Share Link"
- When Pop-up is displayed, press "Copy Link"
- Give Dropbox a few seconds while it generates a link.
- At the bottom of the screen you will see another pop-up that says "Preview Link" - press when available.
- Your files should all appear on screen. Then in the upper righthand of the screen select Download > Direct download
Good luck!! I hope it works for you
Hello Thanks so much FMATA,
My technical skills aren't too good but this I understood and now I have my photos on my computer!
Thank you!
Hello Walter, thanks for your help.
I get the same message from the web browser or the app. Here are a couple of screenshots. I've highlighted the pictures, clicked the 3 dots then download and I get the File not found message.
