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GillW's avatar
GillW
Explorer | Level 4
4 years ago

Corrupted Word Documents

I am at my wit's end!  I didn't realise that DropBox would corrupt files.  I now have several Word documents in a folder that I need for my course work assessment which are no longer Word documents a...
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  • Lusil's avatar
    Lusil
    4 years ago
    No worries, GillW!

    Looking forward to hearing back from you.
GillW's avatar
GillW
Explorer | Level 4
Yes I will, Lusil - he's not very good at getting back to us so if I don't hear I'll be seeing him on Wednesday for my lesson and I'll make sure he gives me an answer then! Thank you!
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
4 years ago
No worries, GillW!

Looking forward to hearing back from you.
  • GillW's avatar
    GillW
    Explorer | Level 4
    4 years ago

    Hi Lusil

     

    I have just heard back from my tutor - apparently, he can now open the PDFs (not having done anything to solve the problem!) So huge thanks for your patience on this - you've been great.

     

    Very best

     

    Gill

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    No problem, GillW, all's well that ends well. 

    If anything else comes up, you know where to find us. 

    In the meantime, I hope you have a lovely week ahead of you!
  • GillW's avatar
    GillW
    Explorer | Level 4
    4 years ago
    Thank you Lusil, you've been GREAT! 🙂
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

     

     

     

     

     

     

  • jhoney12's avatar
    jhoney12
    Explorer | Level 3
    5 months ago

    Yay! Even though the issue was for someone else, we benefited from the solution as well. Thanks to everyone for the help!

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