You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't download a file when using Safari on Sonoma
Hello,
Since a few week I can't download a file, nothing happen when I click on download.
But, I can download a folder!
So when I need a file I have to download the entire folder witch is v...
hello,
It was the Antidote extension !
Without it, it's working.
Thank You.
Hannah
Dropbox Staff
Dropbox StaffThanks for the additional info, David and happy Monday!
Since it seems that the issue only exists on normal Safari windows, this might have to do with an extension you may have enabled.
So, can you temporarily disable your Safari extensions, to see if that helps?
If it does, try to re-enable your extensions one by one, until you're no longer able to download Dropbox files; this should allow us to identify the problematic extension.
hello,
It was the Antidote extension !
Without it, it's working.
Thank You.
- Hannah
Happy to hear that, David!
If you have any other issues, let us know.
Have a great day!
Hi from 1Password! I've shared a suggestion to Dropbox on improving their download behaviour when extensions are installed. Posting here for visibility since this may be related!
