You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

CKominiak's avatar
CKominiak
Explorer | Level 3
3 years ago

Cannot open downloaded Zip due to "Unable to expand (file name).zip into Downloads (Error 2)

I am trying to download photos from my photographer's Dropbox account to my external hard drive. When I try to open the Zip (which shows size 7.53GB), I receive this error: "Unable to expand (file...
desktop
Download
Error Messages
Web
imprecator's avatar
imprecator
New member | Level 2
2 months ago

I had exactly the same error (on Mac as well). Found that using 'The Unarchiver' app instead of the default Mac utiliity allowed for a perfect unzip process. So should possibly be filed as a Mac bug.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!