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Forum Discussion
Mani26750
3 years agoExplorer | Level 4
Brown icon in left bottom corner of my files
Hello,
On several files, I have a brown icons in left bottom corner of my files.(see below)
in fact, in the same folder, there are green logos on fils but sometime there are brown logo
...
- 3 years ago
The brown logo isnt a Dropbox one. My guess is you've enabled the Briefcase function in Windows: https://www.techmesto.com/how-to-enable-briefcase-feature-in-windows-10
This is not supported in Dropbox and Dropbox can only sync/use/work with files that are in its own directory. So to use them you need to move the files directly in to Dropbox rather than just linked.
Kim chao
3 years agoExplorer | Level 3
Hi,May i ask have you fix this now?I also got this with my win11 computer,it's super annoying and I have tried many methods,but both of them dons't work,unless uninstall the onedrive
- Nancy3 years agoDropbox Staff
Hi Kim chao, I hope you’re doing great!
Since this icon isn’t related to Dropbox, I’m afraid you’ll need to get in touch with Microsoft for further support.
If you need something else though, give me a nudge.
- Kim chao3 years agoExplorer | Level 3
Hi,Nancy,
thanks for your reply, since many people said that this is caused by the onedrive, I have tried to unlink and uninstall the onedrive from my computer,but the files in my dropbox still has this brown box icon,and I still hard to sync files with dropbox,and even it will lead the crush of my windows explorer
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