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Forum Discussion
Android app v 302.2.2 has no download or export function?
I am on Android S22+ and there is not an option to EXPORT (or download) on any file - not even just one file. I can only email a LINK to someone which is not acceptable. All I see online is instruction to select "export" and that is not valid on this particular device or app version (302.2.2). Please instruct on how to download - I am on a paid account and not being able to download in the app is unacceptable considering every other cloud app allows for downloads.
I did uninstall and reinstall - I did now find a menu for these things! If I "select" (by press and hold) a file THEN select the ellipsis (not opening the file) then I now get:
Save to Device, Export, Duplicate, Move, Delete
The problem with this method is that unless you know the file name, on a mobile device, the thumbnail is so tiny and all of this only shows up as options on the thumbnail/list page, NOT once you open the file. Kind of a PITA but at least now I found it. SHEESH
Would be nice to open a file and think - yes, download and have it be there but instead you have to open, back out, then press and hold to select then click the ellipsis that appears.
I believe case closed.
- When I click share with one file open (not folder, one FILE) it only let's me share link. I don't see a way on this forum to share a screen shot. I want to save a file, photo, anything on my account to my mobile device. One at a time is ok, not folders.
- Jay
Dropbox Staff
When you tap the ellipsis next to a file in the Dropbox mobile app, could you list all the options available to that file in the main context menu that appears?
