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Didstopia's avatar
Didstopia
Explorer | Level 4
5 years ago

Search endpoint returning 500 internal server error

This same API has been working solidly for years, but now in the past 2-ish days it has been returning more and more errors.

Sometimes it works for quite a while, but sometimes it keeps erroring for every single request.

This is happening to several dozen people at the moment, although all using the same app.

 

SDK doesn't seem to matter, as I'm seeing it on very old as well as the very latest versions (Objective-C/iOS).

 

Couldn't find anyone else reporting this and all the status pages and blogs aren't mentioning this either, so I'm assuming it's a new bug/issue.

 

More error context:

DropboxInternalServerError[{
    ErrorContent = nil;
    RequestId = 69738b83eefc634b2c5058b038aa0dd0;
    StatusCode = 500;
    UserMessage = nil;
}];
  • This should be resolved now. Please let us know if you're still seeing any issues. Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report! We're looking into it. I'll follow up here once I have an update on this.

    • Didstopia's avatar
      Didstopia
      Explorer | Level 4

      Just in case this information is useful, there are about 50 users every day, using about 10-20k API calls total.

      The issue might be worse the more API calls there are, but this is purely a guess and nothing more.

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