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bcd_nyc
6 years agoExplorer | Level 4
move_batch slow
It seems that sometime in the past two weeks, move_batch operations have become extremely slow— taking more than a minute to move ~30 files (less than 10mb each), sometimes failing entirely. It appears to have undergone a significant change almost overnight. Has anyone else noticed performance issues like this, and are there any suggestions for how to improve it?
Esikhoob wrote:...
The upload will finish with no error, but after downloading, the file is corrupted.
This is a sample of corrupted video file:
Trados_Learning.mp4 (dropbox.com)
please help me to resolve this problem.
Hi Esikhoob,
The file not only has finished without error but is definitely not corrupted! It's another story that you cannot play this file in regular way, because of some upload mistake you have (error that's not reported, cosa Dropbox server cannot know about it). Just as an example see a screenshot of your video posted (on second 3 out of 23:34):
🤔 Is that you or whoever you took a shot of? 😁
Dropbox API (and all links produced) gives and expect raw data, not something else! Something you have ignored!!! How you got your data (movie) passed? 🧐
Esikhoob wrote:...
<form action="https://content.dropboxapi.com/apitul/1/eE8ccUfewDC6NQ" method="post" enctype="multipart/form-data"> <input name="fileDropbox" type="file" class="form-control input-lg" readonly="true" onclick="return false;"> </form>
...
That's it. You still receive the same video, but "packed" in multipart form data. And since that's what you have forwarded, exactly the same you receive. Of course, most video players cannot distinguish packed video in such a way. Again, the keyword is raw data!!! Don't ignore it anymore and all will work. 😉
Hope this helps.
3 Replies
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- Greg-DB
Dropbox Staff
Yes, unfortunately due to some changes on the backend, performance on this endpoint worsened recently. I'll bring this up with the team to see if we can improve this in the future, but I can't make any promises.
- bcd_nycExplorer | Level 4
This is disappointing to hear. Unannounced changes like this make it difficult for developers to create effective integrations with Dropbox, and it significantly degrades the end-user experience.
Thank you, at the very least, for admitting that it's a problem on your end-- but that doesn't make up for the hours of non-billable work I'll need to do in order to restructure my application to accomodate the increased lag time and decreased reliability.
My non-technical users don't care about the difference between synchronous and non-synchronous programming or the unique challenges of cloud storage and distributed pseudo-filesystems. They expect that files should get moved when they push the button-- not five minutes later or possibly not at all.
- Greg-DB
Dropbox Staff
Thanks for the detailed feedback. We appreciate it. I'll share this with the team.
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