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Camera Uploads: Back up all/new photos only setting
I went from a iPhone 11 to a iPhone 16 Pro a few months ago. I backed up photos to Dropbox before I moved everything to the new phone. Had issues with the new phone and Apple had me do a full factory reset, and then I was only able to download certain (minimal) apps from my cloud, to prevent the new phone from picking up anything old that might have caused the issues. This shouldn't affect my Dropbox app, since that is a separate cloud. But now when I back up photos, it is scanning my ENTIRE library of photos, which is many years worth, it seems, and it seems to want to download all of these photos, most of which are already in my Dropbox. I went to settings to see if selecting "Back up/New photos only" would solve this issue, but it only identifies new photos as of today, not the past couple of months since I got this phone. But then I looked at what's in my Camera Uploads folder, and there are photos from as recent as early December, but not current. With my old phone, Dropbox would only grab the new photos since last upload. So what am I doing wrong here?
Shared folder member can't sync a file and their storage is full
HI I been sharing folder with my team so far no issue But recently, my team member that I shared folder with unable to shared her file with me that she put in the shared folder that I given access to. Her own dropbox also storage full, will it have any issue ?
Stuck in queue when uploading from the web
I was creating folders and uploading files all morning and then, suddenly...all of the new images I went to upload are stuck in queue. I realized some of us DropBox users have had the same problem (as I found online) and so I immediately thought if I deleted some folders and files on my account as I only have 2GB of storage, that it would solve the problem. Now I thought I would have ample room to try and upload files, but I was wrong. So after that I - 1. Deleted caches 2. Browsing history 3. Went from private browser to public browser 4. Tried to only upload one file 5. Refreshed my WIFI connection on my computer 6. Plugged in my computer Still nothing. I tried to upload one file that I tried earlier, but it's is still in queue. I use a Mac to do all of this. Please help!
Unable to make all my files available offline onto new Mac
I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox. My back-up drive was unfortunately corrupted. I've installed Dropbox on the new computer and all my files now appear but with "zero bytes". But there's a problem. I can download each file onto the hard drive one at a time by opening and closing it, but this is impossibly time consuming to do for every single file! I have gone to Dropbox Preferences, then clicked Sync and then checked Available Offline - but still all my "zero bytes" files remain on line and don't download until I click on them. I'm sure there's a simple solution. Please can someone advise me how to find it? Thanks.
Can you selectively sync only selected folders and leave the other folders alone?
Can you change Dropbox to Selectively sync only selected folders AND a switch to give an option to leave the other folders alone, still on the local PC under folder Dropbox. At present unticked folders in Selective sync are DELETED locally. The reason for this request is to reduce computer CPU & memory use which is excessive if are syncing 1.5Tb and 1,000s of files. I need all folders present all the time and a fast computer without having to disable Antivirus.I can't move my Dropbox folder on to an external hard drive; I get the error it's not compatible.
Just bought (Nov 2024) a 14TB Seagate External drive with the intention of moving my Dropbox folder off my PC's C: drive over to the external drive. When I followed the method to do this per the Dropbox website I got a warning message that the Seagate was not compatible with Dropbox. I checked the Seagate's properties and it says the file system is exFAT. What should I do? Any help appreciated. Thank You.Get an option to prioritize syncing for folders on the desktop app.
Dropbox currently has an option to prioritize which files to sync first. I'd like to extend that to provide the same functionality for selected folders. This will be particularly helpful in migrating to new equipment but also when changing a large amount of content. Can do?
Home destroyed in LA fires, need help picking a plan to log purchases
Hi, I have to coordinate among 3 total family members the sharing of storage. Basically, we have iPhones and MacBooks. Our house was just destroyed by fire. I am looking for an efficient way to track our purchases for goods and services for eventual reimbursement by our insurance company. Example: I buy clothing, my wife buys a jacket, my daughter buys a sweater. Receipts of all of these separate purchases could be uploaded to various Dropbox folders so that we could track them by category and eventually put them into an accounting document for submission to the insurance company. What dropbox account would work the most efficiently and easily for this type of family coordination and sharing? Any other organizational ideas for managing the data for sharing with the insurance company would be greatly appreciated.I can't sync folders to my computer after my hard drive crashed
My hard drive containing the folders mapped to my local drive was broken, so I reinstalled Dropbox on another hard drive on my computer. But when I wanted to remap the folders to the local file explorer, there was a problem. Specifically, I wanted to map the folders to the local drive and save the data to the cloud, but I couldn't do it. I could only download the data to the local hard drive to see the folders saved in the cloud in the local file explorer; that is, I couldn't "save data only to the cloud" when I right-clicked my mouse. I use a Windows 10 laptop, and my email account is in a family group.