You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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56 TopicsAccess external hard drives on Dropbox
I've been using Dropbox to sync my desktop and laptop computers for years, but recently my storage needs have outgrown my 1 TB desktop. I purchased a couple external hard drives and shifted some folders onto them, and while Dropbox says I can backup my internal and external hard drives I have not been able to access the externals on Dropbox from my laptop. I hope that's clear. My question is - when I include my external hard drives in my Dropbox backup is it possible to access those backups remotely on my laptop?5Views0likes0CommentsHow to remain ineligible for "new Dropbox for macos on File Provider"
Luckily, I managed to still be ineligible for macos on File Provider, and I would like to keep it that way. How do I make sure I do not become eligible and keep the ~/Dropbox location, in my home folder? I have set my default to Available Offline and choose Selective Sync for folders that should remain on Dropbox. Is that a successful configuration towards my goal? Are there any complexitiesI could add to make sure I'm the last one to become eligible? Uncountable things would break if I were to wake up to "your Dropbox folder is now in ~/Library/MobileSomething". Thanks a lot28Views0likes2CommentsSudden change of language on mobile app Russian.
Hello, I have a problem with Dropbox mobile app . Cannot change it back to english. Desktop language is in english but my phone app (ios) language is in Russian. Checked the settings language on the general of the phone is in English . Cannot find a way to change it back. Please help.37Views0likes4CommentsCan't use Quicklook or see thumbnail previews for online-only files.
It has been several years since I was able to quicklook a file or see its thumbnail preview. I've had multiple different macs in that timespan. Is this just how it is now or is there a setting I need to fix? Thanks, Jamie PS. I use Dropbox Teams.22Views0likes1CommentNo longer see syncing check marks on Mac when using the Dropbox desktop app
Hoping someone can give me some guidance. I was running dropbox on an older Mac with no problem. I recently purchased a new Mac M4 and migrated all of my files over to this Mac that is running Sequoia. I have the same files and programs that I did on my previous Mac. Dropbox no longer has the check mark status so I know everything is syncing or has synced. The files ARE syncing and they are current, just no status marks. I have re-started the Finder a number of times. I removed the Dropbox app and re-installed. Re-started the computer after a few times. No change in behavior. Is something conflicting with this app. Odd as I've added no new apps since moving to this Mac. Trying to sort it out. Thank you.Solved125Views1like16CommentsDropbox MacOS: app stuck with "Connecting Components" message on Sequoia.
Hello, My MacOS Dropbox client is stuck during on a state showing "Connecting Components", and I can't connect to the Dropbox server and access my files. When I access the Dropbox client's preferences page, I see: "Dropbox is still starting up and loading your accounts" I am using MacOS Sequoia 15.1.1 and the Dropbox Mac client is v213.4.4597 Thank you, Alan25Views0likes1CommentThe Dropbox desktop app gets stuck syncing for the team on MacOS
To clarify, dropbox works 95% of the time, so it's not a sync issue. But for me and my whole dropbox team, roughly once or twice a day, dropbox completely binds up. For example, I have double clicked to open a 6MB file and it's been 20min and still nothing. The icon at the top says syncing but the file never actually downloads and opens. when i hover mouse over the dropbox icon it says 'syncing' but no KB upload or download rate that it usually has when it's actually syncing. It's some sort of bug as again, dropbox works 95% of the time fore uploads and downloads, but then its just dies and you cant open anything for an hour until something happens and it randomly comes back online. I have tried pausing the sycn and starting again. I have tried restarting dropbox. no success. Maybe a restart of the computer. but geez it's frustrating.62Views0likes5Comments