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People who don’t use Dropbox primarily for business purposes on a computer but, as many of us do these days, use our smartphones as our primary(or only) method of keeping track of media/documents/audio files/etc are having to deal with the frustrating situation of trying and failing to backup/reorganize/download to another mobile device/etc our files without losing this extremely important file metadata. I can’t even view ANY file information on non-photo files, and the photos are difficult to even upload with a title that reflects the actual creation date. If not uploaded at a painful 1 image at a time (and many times not even then) the file name will be changed to the upload date/time. The creation date is ALWAYS listed as the upload time or the last time that it was moved, downloaded, re-uploaded, etc. There’s no sort by CREATION date, only sort by Modification date which is just a complete denial of basic file management for those of us who manage all of our files on mobile phones and tablets. We desperately need full file information accessibility for Dropbox mobile apps
 ESPECIALLY the ability to preserve and sort by the ORIGINAL file creation dates
 and to not lose access to those creation dates when moved, renamed, downloaded, re-uploaded, etc, but to keep them intact despite all modifications. Creation dates and modification dates can be preserved separately without sacrificing one for the other, as long as the files’ metadata remains intact. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1658","kudosSumWeight":21,"repliesCount":24,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:629512":{"__typename":"Conversation","id":"conversation:629512","topic":{"__typename":"ForumTopicMessage","uid":629512},"lastPostingActivityTime":"2025-04-01T22:15:08.846-07:00","solved":true},"User:user:1003767":{"__typename":"User","uid":1003767,"login":"dduraznito","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:1003767"},"ForumTopicMessage:message:629512":{"__typename":"ForumTopicMessage","subject":"How to reset my camera uploads, I tried everything","conversation":{"__ref":"Conversation:conversation:629512"},"id":"message:629512","revisionNum":3,"uid":629512,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1003767"},"metrics":{"__typename":"MessageMetrics","views":7234},"postTime":"2022-10-15T15:59:39.389-07:00","lastPublishTime":"2022-10-18T07:00:09.278-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as \"already uploaded\" and I don't know how to reset this. I have already: -re-installed the app -deleted the cache memory -deleted all files in the Dropbox camera upload folder -restarted the device -even tried from a new device with a different SD card but with the same files in it Still, Dropbox will only upload new files. I also tried manually uploading but due to the fĂ­es being cover 1500, the app never stops processing the files and never uploads anything. I'm on Android 12 and no other apps are set to ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"734","kudosSumWeight":1,"repliesCount":93,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828199":{"__typename":"Conversation","id":"conversation:828199","topic":{"__typename":"ForumTopicMessage","uid":828199},"lastPostingActivityTime":"2025-03-31T03:28:03.844-07:00","solved":false},"User:user:1734984":{"__typename":"User","uid":1734984,"login":"KathyMc4","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1734984"},"ForumTopicMessage:message:828199":{"__typename":"ForumTopicMessage","subject":"I can no longer open my Microsoft files via my Android mobile app. They throw all sorts of errors.","conversation":{"__ref":"Conversation:conversation:828199"},"id":"message:828199","revisionNum":2,"uid":828199,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1734984"},"metrics":{"__typename":"MessageMetrics","views":101},"postTime":"2025-03-28T04:37:03.686-07:00","lastPublishTime":"2025-03-28T05:37:43.089-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Please help, I am in a HUGE panic. As of this morning, my Android Microsoft mobile apps no longer open my more than 1000 Dropbox files. I cannot save a newly created Microsoft file to Dropbox either. \n I have always been able to open and save my Dropbox files in the Android Microsoft apps (i.e., Microsoft Word, Excel , etc) on my Pixel 8. \n I can no longer open files. Here's the message I get when I try to open a Dropbox file from within Microsoft Word: \"Can't open file. [file name] is stored in an unsupported server location.\" \n If I try to open a file from within Dropbox, I get an error message that reads, \"Can't complete task. Something went wrong. Please try again.\" \n I was initially able to open files within M365 Copilot, but I just started receiving the same message and I can't view any of my files. \n When I tried to connect a different Dropbox account, I received a message that said, \"Access blocked: dropbox's request does not comply with Google's policies.\" \n Please note that the apps are all updated. I also uninstalled and reinstalled the apps in addition to restarting my phone. Furthermore, my Pixel device is properly linked to my Dropbox account \n PLEASE HELP!! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1192","kudosSumWeight":0,"repliesCount":18,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828302":{"__typename":"Conversation","id":"conversation:828302","topic":{"__typename":"ForumTopicMessage","uid":828302},"lastPostingActivityTime":"2025-03-31T02:20:00.823-07:00","solved":false},"User:user:1909173":{"__typename":"User","uid":1909173,"login":"0din","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1909173"},"ForumTopicMessage:message:828302":{"__typename":"ForumTopicMessage","subject":"Problems downloading shared links on iPhones","conversation":{"__ref":"Conversation:conversation:828302"},"id":"message:828302","revisionNum":2,"uid":828302,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1909173"},"metrics":{"__typename":"MessageMetrics","views":39},"postTime":"2025-03-29T06:18:26.909-07:00","lastPublishTime":"2025-03-31T02:17:48.234-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am trying to share some folders with photos with a number of non-dropbox users. But there seems to be a problem with download. \n I have set a link for viewing as follows: Anyone with the link can access. Expiration date: 1 day. Required password: On. Disable download: Off. \n I shared the link with a user for testing. \n The URL appears to be working. The password is requested. Upon entering the password the user gets access to the folder and can see the pictures in the subfolders. However, when the user taps download on the screen on the phone, nothing happens. When trying to dowload the entire folder, a message telling the user that download will begin shortly appears, but nothing happens. \n I tested the URL on in Chrome in incognitive mode on an Android and confirmed that download works as expected. \n What am I doing wrong here? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"845","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827833":{"__typename":"Conversation","id":"conversation:827833","topic":{"__typename":"ForumTopicMessage","uid":827833},"lastPostingActivityTime":"2025-03-27T07:09:14.333-07:00","solved":false},"User:user:1178988":{"__typename":"User","uid":1178988,"login":"DigitalMayhem","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:1178988"},"ForumTopicMessage:message:827833":{"__typename":"ForumTopicMessage","subject":"The iOS/iPad app is reporting that I'm out of device storage","conversation":{"__ref":"Conversation:conversation:827833"},"id":"message:827833","revisionNum":3,"uid":827833,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__ref":"User:user:1178988"},"metrics":{"__typename":"MessageMetrics","views":39},"postTime":"2025-03-25T04:48:10.140-07:00","lastPublishTime":"2025-03-25T13:47:55.935-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Both the Dropbox app on my iPhone and my iPad are stating I am out of local iPhone storage when I have plenty. \n I launch app and it says: “To continue using Dropbox, delete some files, photos, or apps from your device.   \n   \n Yet my iPhone 16 Pro Max shows I’m using only 199.09GB of 1.02TB \n And my iPad Pro shows I’m using only 322.48GB of 2TB..    So not using anywhere near all my storage so not sure why not letting me use the App. Can use fine on MacBook, windows and a Android Phone its only with the iOS Devices :-( ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"547","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:800325":{"__typename":"Conversation","id":"conversation:800325","topic":{"__typename":"IdeaTopicMessage","uid":800325},"lastPostingActivityTime":"2025-03-26T13:50:04.291-07:00","solved":false},"User:user:1879653":{"__typename":"User","uid":1879653,"login":"philm87","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:1879653"},"IdeaTopicMessage:message:800325":{"__typename":"IdeaTopicMessage","subject":"Easier editing of PDFs on mobile","conversation":{"__ref":"Conversation:conversation:800325"},"id":"message:800325","revisionNum":2,"uid":800325,"depth":0,"board":{"__ref":"Idea:board:101002013"},"author":{"__ref":"User:user:1879653"},"metrics":{"__typename":"MessageMetrics","views":164},"postTime":"2024-10-11T03:48:46.205-07:00","lastPublishTime":"2024-10-14T01:55:29.003-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" It would be really useful if a couple of things were added to the editing of PDFs when using a mobile device. - For one, a simple way to add something like a tick or a cross would be really useful. - The ability to copy and paste any edits. - The ability to draw, like you can when editing on desktop. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"306","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:824851":{"__typename":"Conversation","id":"conversation:824851","topic":{"__typename":"ForumTopicMessage","uid":824851},"lastPostingActivityTime":"2025-03-26T12:17:02.796-07:00","solved":false},"User:user:1905513":{"__typename":"User","uid":1905513,"login":"iceziz","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1905513"},"ForumTopicMessage:message:824851":{"__typename":"ForumTopicMessage","subject":"Dropbox iOS problem: Unable to share more than 3 files at once.","conversation":{"__ref":"Conversation:conversation:824851"},"id":"message:824851","revisionNum":3,"uid":824851,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1905513"},"metrics":{"__typename":"MessageMetrics","views":199},"postTime":"2025-03-03T23:25:32.164-08:00","lastPublishTime":"2025-03-04T00:09:45.993-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" After my Dropbox app was automatically updated recently (version 414.3), I can no longer send more than four files at once through another app. When I select four or fewer files, it works fine, but selecting more than four prevents me from tapping the send button. My friends who also use iPhones are experiencing the same issue, but Android devices don’t seem to have this problem. (I'm using an iPhone 16 Pro.) \n My recording link: removed ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"448","kudosSumWeight":0,"repliesCount":15,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827575":{"__typename":"Conversation","id":"conversation:827575","topic":{"__typename":"ForumTopicMessage","uid":827575},"lastPostingActivityTime":"2025-03-25T06:21:17.430-07:00","solved":false},"Category:category:102007A":{"__typename":"Category","id":"category:102007A","displayId":"102007A"},"Forum:board:102001000":{"__typename":"Forum","id":"board:102001000","displayId":"102001000","nodeType":"board","conversationStyle":"FORUM","title":"Poser une question","shortTitle":"Poser une question","parent":{"__ref":"Category:category:102007A"}},"User:user:1908278":{"__typename":"User","uid":1908278,"login":"Daniel Gainetdinoff","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1908278"},"ForumTopicMessage:message:827575":{"__typename":"ForumTopicMessage","subject":"Probleme d'ouverture liens hypertextes dans dossier dropbox Ă  partir de mon Iphone.","conversation":{"__ref":"Conversation:conversation:827575"},"id":"message:827575","revisionNum":1,"uid":827575,"depth":0,"board":{"__ref":"Forum:board:102001000"},"author":{"__ref":"User:user:1908278"},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-03-22T00:25:39.699-07:00","lastPublishTime":"2025-03-22T00:25:39.699-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, J'ai rĂ©alisĂ© un fichier central avec un classement de mes dossiers par lien Hypertexte. Cela fonctionne trĂšs bien sur mon ordi. Mais impossible d'ouvrir les liens Hypertextes sur mon Iphone, alors que j'ouvre bien mon fichier central ! Merci par avance pour votre aide Daniel   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"299","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1743510236305":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1743510236305","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and export","101001013":"Delete, edit, and 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