You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Some downloaded signed documents have black boxes covering the signatures
We are finding that on various of our agents accounts the odd document when downloaded is covering some of the signatures with a black box. Has anyone else had this happen and how did you fix it?Wondering if it may be a setting on one of the accounts. Any help would be much appreciated.
404 Messages everywhere for HelloSign / Dropbox Sign.
I have been getting 404 messages to pages that clearly exist (ie Templates or Documents) on Dropbox Sign. I logged out and deleted cookies, logged back in, and now after the Authorization Code page, I am getting a 404 again upon LOG IN. I can't even get to the main account pages for Dropbox Sign. ETA: This is the error message. Sorry, that page doesn't exist! Perhaps the following will help you find what you're looking for. I was in the middle of trying to edit an already existing Template that I created this morning. Is anyone having issues with this? I am afraid the template I worked so hard on is gone, and I really need to send these documents for signature TODAY.
Access denied error, when trying to access Sign link.
I am logged into Dropbox sign and the document is accessible but loads looking like the following: I am able to access all other signed documents on the same account but this loads like the above for some reason... Please assist. this is the only affected document. Below this page I can see the signature page with both parties that signed so i dont understand why the actual uploaded doc is unavailable.
