New MacBook Pro - can't locate Dropbox files in Finder

[leboyd]

Got a new Macbook Pro.  Downloaded the Dropbox app - when I go into Finder and click on Dropbox - there are no files there.  When I go to the web or my iMac - files are there.  Any thoughts on how to solve this - I have been searching on the Internet all day and can't seem to find a solution.  Any answers are greatly appreciated.  Thank You!

P.S.  Running Macbook Pro 2017, Mojave Version 10.14.3.  Running Dropbox version 67.4.83 which I believe is the latest.

[perrett]

I have the same problem.  I'm going to try the uninstall soltuion.  I'll let you know how I get on.  

[Walter]

Hi @perrett; welcome aboard and happy 2020!

Let us know if you're still having this issue after re-installing our desktop app on the affected computer and we'll take it from there if needed.

Thanks! 

[perrett]

I uninstalled and reinstalled, and now it works just as it should.  Thank you

[Walter]

Glad to hear this is sorted now @perrett!

Should you ever come up with a Dropbox question, don't hesitate to give us a nudge here; we're always a post away