We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
bgovindji
2 years agoExplorer | Level 3
Error (415) when trying to preview .html files that show as 0 bytes
I have a Notebooks app on iPhone and MacBook which saves text files as .html. The files are stored on Dropbox. I have just noticed that around ten of my files which have been created in the last 10 m...
bgovindji
Explorer | Level 3
The events page has A LOT of entries in there as the Notebooks app I have syncs in real time with dropbox. It's not possible to scroll through looking for edits that have been made to a note that e.g. I created in August. One of the files which is now showing as 0 bytes was created on 29th august. In the Finder on my MacBook, it shows that the file was created on 29th:
When I look on the events page it shows as the note being added on 30th August:
Overlooking the difference in date, is there a way to search the events page for events related to this note? As mentioned earlier, there is no version history showing for the note:
Mark
2 years agoSuper User II
0 byte files on a Mac are created as place holders by many applications when doing things like a save etc. - these sync quickly to Dropbox 'cause they are empty. Once they then populate they sync to Dropbox again but this often takes time if they are large. This then can cause issues if syncing is stopped/account is over quota etc. because the 'actual' file then never uploads.
Version history will only be available if they have been edited within the past 30 days (assuming you are a free user) or 180 if paid.
I dont believe there is a way to search events based upon any criteria youve asked for I'm afraid
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!