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Forum Discussion
Dropbox website not loading. Why?
My 50 person organization is all experiencing Dropbox not loading on the web platform
Hey everyone, thanks for posting here!
I'd suggest that you contact our Support team directly about this, in order for them to have a closer look and investigate what might be causing this.
If you have any trouble doing that, don't worry I can definitely help with that, just let me know.
However, if you manage to contact our Team about this, just give me a heads up and share the ticket number here, in order for me to locate it on our system.
Keep me posted, and we'll take it from there!
Nancy
Dropbox Staff
Dropbox StaffSorry to hear this, dragonpro1.
Are you also seeing a blank screen, or receiving the error shown here, when trying to access the Dropbox website?
If you open it via an incognito window instead, while on your Windows 10 device, does that seem to work?
Let me know, and we’ll take it from there.
I am having both of those issues and using incognito does not solve the problem. It seems that when I wait about 10 minutes the account will start working. If I switch accounts the problem comes back and I have to wait about 10 minutes again for the account to work.
- Megan
Hey everyone, thanks for posting here!
I'd suggest that you contact our Support team directly about this, in order for them to have a closer look and investigate what might be causing this.
If you have any trouble doing that, don't worry I can definitely help with that, just let me know.
However, if you manage to contact our Team about this, just give me a heads up and share the ticket number here, in order for me to locate it on our system.
Keep me posted, and we'll take it from there!
