I've tried many times to access Dropbox, but I don't receive the code via email.

[Jose45]

When I try to access my account (mobile or web) it said that I will receive a code in my email, but I´ve never receive anything, even I double check spam and add the no_reply email to my contacts. I did this process more than 30 times by now and nothing..... please heeeeeeelp

[Nancy]

Welcome aboard the Community, @Jose45! 

From what I understand, this is regarding another Dropbox account and not the one you see here, correct?

Is the email address of the account in question personal or does it belong to a work domain? If the latter, is it possible it’s blocking Dropbox emails, in general? 

Let me know what you find, and we’ll go from there.

[Jose45]

Hi Nancy, you´re right is from another account (personal) from yahoo domain, do you want me to post the account?