Can't access email to get 6-digit code

[Keyonkk]

I can login successfully,  but needs me to check 6-digit code in email.

Before immigration, login dropbox never needs me to check 6-digit code in email.

After immigration, it needs me to check 6-digit code in email. (same computer)

My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.

I only want to login Dropbox without check email 6-digit code, so what can I do?

Thanks

[Megan]

I just sent you an email @Jimi14!

See you there!

[1115shy]

I know my email and password but do not have access to the email anymore as it was a school email and has been deactivated so I cannot reactivate it. 

When logging in it asks for a 6 digit code which I cannot receive due to not having access to the email. Does anyone know a way to log in without the code or how to get the code somewhere else?

[Hannah]

Sorry to hear about this, @1115shy. 

Can I send you an email to the address associated with your Community profile here, to see if there's something we can do?

[Agent V]

Rich - That is not true, I have lost access with my account, lost all of my information because of the 6 digit code and have been unsuccessful in getting my account billing cancelled.  Since its coming due, I'll probably have to just get a different card number in cancel the one on file.  I've provided payment for over a years worth of service to an account I can no longer access.  God forbid if you ever lose access to your email account.

[Megan]

Hey @Agent V, based on the previous info and communication on this thread, it seems that my colleague @Hannah sent you an email, in order for you to have a closer look into this. 

Did you have a chance to reply back to her? 

[mairiclaire76]

This has happened to loads of is. The agent will send u security questions when I finally get a reply and I answered all mine and they still won't give me access. It's like talking to a brick wall. They ask u to contact them. Then u explain u can't recieve the code and then after loads of faffing about u end up loosing any thing u have stored with Dropbox as they still don't let u access it

[1115shy]

This account is [removed] which is a different account than the one I'm trying to access. The one I'm trying to access is under [removed]

[personal info removed per the Dropbox Community Guidelines]

[Hannah]

Hey @1115shy, since this is the only way we can communicate, we can send you an email there and then we'll go through the process for the actual account that you need to access. Is that okay?

[1115shy]

Yes that is fine!

[abueljebain]

You want to send me an email to an address that I can not access?