Can't access email to get 6-digit code

[Keyonkk]

I can login successfully,  but needs me to check 6-digit code in email.

Before immigration, login dropbox never needs me to check 6-digit code in email.

After immigration, it needs me to check 6-digit code in email. (same computer)

My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.

I only want to login Dropbox without check email 6-digit code, so what can I do?

Thanks

[Jay]

Hi @osill, are you able to reply to the original ticket via the same email address in order for that agent to assist you?

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@osill님, 안녕하세요. 해당 상담원이 도움을 드릴 수 있도록 동일한 이메일 주소를 통해 원본 티켓에 답장을 보내주실 수 있나요?

[mollypops]

I have had a dropbox Account for over 15 years.  The account was linked to my work email and work mobile number.  The Company went into liquidation.  Have tried to log in and it sent a code to the email linked with the account (work).  I know my password etc. but cant access without verification code.  I desperately need access to the documents stored in dropbox.  What can I do to rectify it?  Many Thanks

[Rich]

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@mollypops wrote:

Have tried to log in and it sent a code to the email linked with the account (work).  I know my password etc. but cant access without verification code.

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• https://help.dropbox.com/account-access/lost-email-access

[Amitkumar1]

I want to login my dropbox account without email 6-digit security code.
Because my email is inactive on longer time. So I request you.
Please help me for open the dropbox account without security code
I have only email or password. But my email is invalid

[Megan]

Hi @Amitkumar1, I hope you're doing well! 

I just sent you an email, I'll be happy to see you there.

Cheers!

[mairiclaire76]

Hi  let me know if you have any joy as they told me that there was nothing they could do.

[Paddy123]

I signed up to drop box over 10 years ago using a certain email address. That internet service provider no longer exists but I still know my old password. When I tried logging in using my old email and password it said it sent a link to the old email address to reactivate my account.
Obviously I can't open this email to reactivate the account.
I have a basic account.

How do I access my old account or is it gone forever.

*There is no way to access old email. Company no longer in existence*

[Rich]

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@Paddy123 wrote:
When I tried logging in using my old email and password it said it sent a link to the old email address to reactivate my account.

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• https://help.dropbox.com/account-access/lost-email-access

[Nancy]

@Paddy123, sorry to jump in here, but when saying that you’re being sent a link to reactivate your Dropbox account, do you mean that a 6-digit code is being sent to your old email address? 

If yes, then we can open a ticket for you instead, and forward it over here.

[Paddy123]

@Nancy That is correct. When I try to log in using my old email address, it says.

'' welcome back, we sent a code to (old email address) and any devices you've linked to this account. Enter the code to continue. (6 digits)''

What should I do?