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Forum Discussion
nbb23
2 years agoNew member | Level 2
What does "None Currency" mean!?
I got a new Credit Card and missed the billing issue notification and my account was downgraded. When trying to update the card i got this notification: "You can’t update your billing information because Credit Card doesn’t support None currency." What does that even mean and how can I fix it?
Hi nbb23, thanks for bringing this to our attention.
This would occur if you're trying to update the billing for an account that has already been downgraded to a Basic plan.
To resolve this, you'd need to simply re-upgrade to your previous plan from the plans page.
Keep me updated with any progress!
- JayDropbox Staff
Hi nbb23, thanks for bringing this to our attention.
This would occur if you're trying to update the billing for an account that has already been downgraded to a Basic plan.
To resolve this, you'd need to simply re-upgrade to your previous plan from the plans page.
Keep me updated with any progress!
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