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Forum Discussion
A Angeline
2 years agoNew member | Level 2
How to cancel my plan?
Hi Dropbox team,
I would like to cancel my annual subscription as I no longer use Dropbox.
How do i remove my payment gateway information in order to avoid auto-renewal next year?
...
A Angeline
New member | Level 2
Hi Megan
It should be an individual plan. And subscribed via desktop.
I just want to find out where to remove my credit card details.
Thanks.
Angeline
Megan
2 years agoDropbox Staff
Hi A Angeline, does the page come up with any errors when you're trying to access your plan page?
What do you see there? If you have any screenshots, feel free to send them over in order for me to have a visual too.
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