You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

T Alda's avatar
T Alda
Helpful | Level 6
4 months ago

I can't find the option to cancel my Professional trial.

I can`t see the option to cancel my free professional trial. In the plan management site there is nothing listed, but in the app I can still see I have a professional account (also there is shown I h...
cancellations
downgrade
Dropbox Pro
Plans
  • T Alda's avatar
    T Alda
    4 months ago
    Hey,
    I did so. Hope you can solve the problem.
    Thanks
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

T Alda, in order for Megan to further help, you’ll need to reply to her email first. Please do so, when you get the chance. Thanks!

T Alda's avatar
T Alda
Helpful | Level 6
4 months ago
Hey,
I did so. Hope you can solve the problem.
Thanks

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!