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Forum Discussion

davidsworlduk's avatar
davidsworlduk
Explorer | Level 3
12 months ago

Fraudulent Transaction

In the absence of any possible way to speak to a human on the website, or a response to the webform that I have submitted twice, I am turning to the Community Forum where I hope someone here can help...
Billing
cancellations
downgrade
Payments
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

So sorry to hear about the situation, davidsworlduk. 

 

Since this is related to a billing request, can I log a ticket for you to this email address, so that we can check this internally?

 

Unfortunately, we don’t have account visibility on the forum, so there’s not much we can do here about this.

 

Let me know.

davidsworlduk's avatar
davidsworlduk
Explorer | Level 3
12 months ago
Yes please do, thank you Nancy
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey davidsworlduk, I’ve opened a ticket for you. 

     

    Please check it, when you have some free time, and reply back to me. 

     

    Cheers!

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