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Forum Discussion
Fraudulent Charges
I had Drop box for about a year (paid upfront) it ended in November. I started looking at my credit card statement and noticed I am still being charged $20.00 a month for "Dropbox Sign Monthly" there is no transaction number and the only thing I can see is partial website www.hellca__. I looked further into my credit card statements and can see I have been charged this amount since January! 😕 $240.00 My initial subscription was for $199.00 and paid in full from 11/2022 to 11/2023. How did or what is going on with this charge? Please help.
- Mark
Super User II
That means you, at some point, also signed up to a HelloSign subscription via that website. Note that they cannot charge you unless you have given them your details.
You'll need to contact Dropbox support for help: https://faq.hellosign.com/hc/en-us/requests/new
- Thank you I did send them a message through site you gave me. It’s just weird cause I don’t ever remembering visiting their site.
