You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Fraudulent Charges
I had Drop box for about a year (paid upfront) it ended in November. I started looking at my credit card statement and noticed I am still being charged $20.00 a month for "Dropbox Sign Monthly" there is no transaction number and the only thing I can see is partial website www.hellca__. I looked further into my credit card statements and can see I have been charged this amount since January! 😕 $240.00 My initial subscription was for $199.00 and paid in full from 11/2022 to 11/2023. How did or what is going on with this charge? Please help.
- Mark
Super User II
That means you, at some point, also signed up to a HelloSign subscription via that website. Note that they cannot charge you unless you have given them your details.
You'll need to contact Dropbox support for help: https://faq.hellosign.com/hc/en-us/requests/new
- Thank you I did send them a message through site you gave me. It’s just weird cause I don’t ever remembering visiting their site.
