Integrations
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When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , with the same dropbox and google account, on an other android phone (android 11 )or an android tablet, there is no problem. Both phones have the same app version of gmail
Hi,
But this has been an ongoing problem for months ... still investigating?????
Theresa
Currently, we've received reports about this behavior, so our team are looking into it in more detail on our end.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I think I have a clue for you. I was only able to attach a file in gmail from the same email my dropbox is under, but not any of my other emails. I used to be able to attach from dropbox using any of my gmail accounts. (My dropbox is under a non-gmail email.)
before didn't matter in my old phone Motorola x4
i could have my dropbox app logged with account#1
then go to yahoo email. or any gmails account and send an email from account#2 or account#3
click attach>dropbox and will point at my last dropbox folder, select the file and vualla was attached
This issue is still occurring - is there a solution yet?
Running Android 12 on Galaxy S23 Ultra - have reinstalled Gmail, Dropbox, Chrome, etc. Cleared all caches, data, etc. Nothing works.
Can attach any file from any other storage location, just not dropbox.
Very frustrating.
Hi there!
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