You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , w...
Hi Everybody,
I've spoken with our Engineering team about this, who have confirmed that the 'Attach from Dropbox' option no longer being available is the result of an update to the Android OS and Gmail app, specifically Storage Access Framework. This means that the option to Attach from Dropbox will no longer be available.
As others have stated, to attach files, you will need to
Why has this still not been solved? I swear I give you time until end of January and if it's not done I will move my business elsewhere. So many emails that I sent out without attachments because of this bug. This is so unprofessional from your side, I am very disappointed.
- Dear fuserr
This is not considered a bug at this point. You have to learn a different way to attach, but it works fine and is easy once you get used to it. Solution is given in earlier threads.
"you will need to select Attach File in Gmail, open the hamburger menu on the left, select Dropbox, then choose the files to be uploaded. "
Hope that helps.Metro Condo,
This is the way that attachments in the Gmail App work already.
The point is that this works for all other files / images / anything EXCEPT with Dropbox where it does NOT work.
It remains IMPOSSIBLE to attach a Dropbox file to a Reply email in the Gmail App using Android (might be limited to Pixels) whereas you can do this using iOS without a problem.
- you can however use OneDrive or Box or any of the other Cloud File Storage solutions, just not Dropbox.
It is 100% a bug
LukeF, it is absolutely a bug. You are right. Have you figured out the workaround until they fix it? You have to download the file from the Dropbox app to your phone storage and then attach the file in Gmail from phone storage. It is a pain. And ridiculous. But at least it works for now.
