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Forum Discussion
"Unable to upload icon" error message. What does it mean?
Every time I go to upload a folder to Dropbox, I get this message "Unable to upload icon". And then I choose "Skip this file". Once everything is uploaded, all the files seem to be there, so I can't ...
Megan
Dropbox Staff
Dropbox StaffHi Allie4, let's jump right into this!
Is it safe to assume that you're using the website when uploading content? If not, feel free to correct me here.
Provided you're indeed using the web, can you let me know if you notice this behavior on a different browser too? Does it only happen with folders, or files too?
Keep me posted, and we'll take it from there!
I am having the exact same issues whenever I try to upload anything via the Dropbox app. Even a pdf is giving me the same issue. Was this resolved?
- Jay
Hi Im4, are you referring to the Dropbox desktop application, mobile app, or the site directly?
Any other info or screenshots would be helpful!
- The app. It works if I select upload file function from within dropbox app. But when I try uploading the same file from the source like Adobe PDF and selecting dropbox, it gives the error security message.
- Jay
Just to check again, do you mean the desktop app or the mobile app? What OS are you running running on your device?
