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frotierstds's avatar
frotierstds
Explorer | Level 4
11 months ago

I can't join a shared folder, error: "We were unable to complete your request"

Hey,   i cant access a shared folder and even tried to do it on my phone with the dropbox app, but that also didnt work. Everytime I click on Join Folder it just says "We were unable to complete ...
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  • Megan's avatar
    Megan
    11 months ago

    Hey frotierstds, awesome!

     

    Let us know if that changes things at all! 

frotierstds's avatar
frotierstds
Explorer | Level 4

I asked the person now to share the folder directly with my email now, if that helps..

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hey frotierstds, awesome!

 

Let us know if that changes things at all! 

  • frotierstds's avatar
    frotierstds
    Explorer | Level 4
    11 months ago
    Yes, it worked now!
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Now that's what I like to hear frotierstds!

     

    Have a wonderful week ahead, and if you need anything else, give us a shout! 😎

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