You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

deditonmulodden's avatar
deditonmulodden
New member | Level 1
6 hours ago

I tried to upload a folder via file request, but nothing happened. Has it been uploaded?

I have received a file request from another user, to upload a folder into his storage "area". I got the email, clicked the link, and got a window with a file submission area. I pressed the upload button. There was no response, no "upload started" or "progress" message. I cannot tell if the folder is being uploaded or has been uploaded. Eventually I can ask the requester if he got the files, but that is potentially a tedious back-and-forth process (especially if the upload failed, or didn't even start).

Is there a way for the non-requester to verify that the file is being uploaded?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for letting us know about this here, deditonmulodden.

    To my understanding, you also inserted your name and email address, but when hitting the “Upload” button, nothing happened, correct? 

    In general, you should be seeing the progress of your files being uploaded indeed and when the upload is complete, there should also be a confirmation window saying “Finished uploading”.

    Have you tested this via a different browser/incognito window? Does the same thing happen there? 

    Let me know how it goes.