You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
My file request link is suddenly opening to a white screen
Near the end of huge project that has directed folks to a request link. It did open to an upload screen, now it's a white page.
PLEASE HELP!!!
Hi Everyone,
Our engineering team has implemented a fix. File requests should now work as intended. If you are still experiencing any issues with file requests, reply here and we can take a closer look.
Thanks,
Ben
Also keeping this conversation alive. I'm also having the same problem. I have a File Request button but it's non-functional. I can't get into any of my previous file requests, and the links I send from them go to a blank screen. I've cleared my cache and restarted to no avail. I was able to create a new file request on my smartphone but it also goes to a blank page.
BenDBX
Community Manager
Community ManagerHi Everyone,
Our engineering team has implemented a fix. File requests should now work as intended. If you are still experiencing any issues with file requests, reply here and we can take a closer look.
Thanks,
Ben
Hi - all file requests bring me to a page that says:
This file request has been closed, deleted, or never existed.
- Walter
Dropbox Staff
Hey Trevor Roberts - sorry to hear about this.
Can you please clear your browser's cache and/or try another browser and let us know if you get the same results?
Hi, thanks, I tried both and got the same results.
I am having the same issues for the past 3 days, with multiple files!
