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Forum Discussion
Dropbox app stuck syncing after Mac update
After following the process to enable the "new" dropbox, files (709.4 MB) seem to have been moved as expected to ~/Library/CloudStorage/Dropbox. However, after updating one of the files...Dropbox continues to continuously declare it to be "syncing!" No sync errors stated. Quitting the app and restarting did nothing to correct the problem. Logging out and back in again caused the continuous syncing to stop. However after another file update, the continuous syncing started again. How do I return to the previous Dropbox implementation because I cannot continue to deal with an app that does not function properly.
MacOS 12.6.2 (Dropbox V163.4.5456).
Nancy,
Thanks for the prompt reply...
Am currently unable to provide a screenshot, as I have successfully completely removed my currently-installed Dropbox version (V163.4.5456) version (and wrote a short script to remove everything that I discovered gets installed with a Dropbox installation), then reinstalled the same version BUT DID NOT proceed with the update that moves the "Dropbox" folder from ~/Dropbox to ~/Library/CloudStorage/Dropbox. And everything is now syncing normally...taking only a few seconds to synchronize a single changed file and is no longer "hanging!"
Once I feel up to the "challenge" allowing Dropbox to move the folder to the new MacOS "secure location" and the syncing issue (presumably) returns, I will most definitely submit a screenshot. But note that I have only 21 total files (contained in four (a couple nested) folders and changing only one of the files resulted in the synchronization "hang!" (ie "sync in progress" showing on finder menu bar Dropbox icon). However "Your files are up to date" continued to show, and no sync errors were being reported. I know, weird...but that's what was happening.
Again, all is fine now.
Jeff A
Seriously regretting the upgrade, syncing and designating files as online/available offline is horribly glitchy and causing me serious headaches with a crushing deadline looming. Anyone else hating this?
