You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

12volts's avatar
12volts
Helpful | Level 5
5 months ago

My Windows syncing status shows "updating 2 files" for weeks.

Have Dropbox app on Desktop (windows). It has been showing sync for weeks. When I click on the tray icon it says "updating 2 files" I have no idea what the 2  files are. Since that started I have several folders with the blue sync icon that are not syncing. I turned off firewall, rebooted, shutdown dropbox and restarted with same issues. What happened?

 

 

  • After 2 days of indexing it finally fixed itself. Logging out and back in fixed the issue.

    Thanks!!!!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey there, 12volts, I hope you're doing well!

     

    Can you check the version of your app, and let me know? 

     

    You can do this by locating your small Dropbox icon, next to your WiFi on your task bar, and hovering your mouse there. 

     

    Have you also tried logging out of the app, and then back in? 

     

    Keep me posted! 

    • 12volts's avatar
      12volts
      Helpful | Level 5

      After 2 days of indexing it finally fixed itself. Logging out and back in fixed the issue.

      Thanks!!!!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey 12volts, thanks for the heads up!

         

        Give us a shout if you need anything else! ðŸ˜Š